Privacy policy

Privacy Policy
Last updated: January 21, 2025

This Privacy Policy describes how PALMARÈS Store (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase through the website accessible at www.palmares.store (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, a website visitor, or another individual whose information we have collected.

Data Controller

The data controller is:
Palmares di Marco Tana
Address: ul. Bergamotki 3/102, 02-765 Warsaw, Poland
EU VAT: PL 5252533968
REGON: 146209936

Please read this Privacy Policy carefully. If you have any questions or wish to exercise your rights regarding your personal data, you can contact us using the contact details provided in the “Contact” section.

1. Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will publish the updated Privacy Policy on the Site, update the “Last Updated” date, and take any other steps required by applicable law.

2. How We Collect and Use Your Personal Information
We collect personal information about you from a variety of sources as described below. The information we collect and use depends on how you interact with us.

2.1 Types of Data Collected
Information you provide directly: when you register on our Site, place an order, or contact our customer service. This data may include your name, shipping address, email address, phone number, payment data, order details, and customer service information.

Usage data: We collect information about how you interact with our Site using technologies such as cookies, pixels, and other tracking technologies. This data includes your IP address, browser type, language, access date and time, and other information related to your browsing activity.

Information from third parties: We receive information from other entities to facilitate payment processing, order fulfillment, customer service, etc.

2.2 Use of Personal Information
The information we collect is used for the following purposes:

• Service provision: processing orders, managing user accounts, processing payments, handling shipping and returns.
• Marketing and advertising: sending promotional communications via email, SMS, or other means based on your interests and preferences. If you are in the EU, we will process your data for direct marketing purposes only with your consent, unless there is a legitimate interest.
• Security and fraud prevention: detecting and preventing fraudulent activities and ensuring the security of our Site.
• Communication and support: responding to your inquiries and improving service quality.

3. Cookies
In accordance with GDPR and the ePrivacy Directive (2002/58/EC), we inform you about the use of cookies and obtain your consent before storing cookies on your device.

3.1 Types of Cookies
Technical cookies: necessary for the functioning of the Site (e.g., session management, shopping cart).
Preference cookies: used to remember your preferences (e.g., language settings).
Analytical cookies: used to gather statistical information about the use of the Site (e.g., Google Analytics).
Marketing cookies: used to collect information about your browsing habits and provide targeted advertising.

3.2 Managing Cookies
You can manage or withdraw your consent to the use of cookies at any time by adjusting your browser settings or using the cookie banner. However, disabling cookies may negatively affect your browsing experience and some features of the Site.

3.3 Cookie Policy and List of Cookies on this Site
The cookie usage policy and the complete list of cookies used by www.palmare.store can be viewed on the Cookie Policy page, which is to be considered an integral part of this Privacy Policy.

4. User Rights

Under GDPR, you have the right to exercise the following rights with respect to your personal data:

• Right to be informed / Transparency: You have the right to know who is processing your data, which categories of data are being used, and for what purpose (as outlined in Articles 12, 13, and 14 of the GDPR).
• Right of Access: You are entitled to request access to your personal data (Article 15 of the GDPR). In most cases, you can do this free of charge by submitting a request either in writing or verbally.
• Right to Rectification: If your data is inaccurate or incomplete, you have the right to request its correction (Articles 16 & 19 of the GDPR).
• Right to Erasure ('Right to be Forgotten'): Under certain conditions, such as when the data is no longer necessary or you withdraw your consent, you can request the deletion of your personal data (Articles 17 & 19 of the GDPR).
• Right to Restriction of Processing: If the accuracy of your data is disputed, or if the processing is unlawful or no longer needed, you have the right to limit the processing (Articles 18 & 19 of the GDPR).
• Right to Data Portability: You have the right to transfer your data to another data controller (Article 20 of the GDPR).
• Right to Object: You may object to the processing of your data unless this conflicts with public interest (Article 21 of the GDPR).
• Right to Human Intervention: If a decision is made solely based on automated processing, including profiling, which has a significant impact on you, you have the right to request human intervention (Article 22 of the GDPR).

You can exercise these rights by contacting us by email at privacy@palmares.store

5. Disclosure of Your Personal Data
We may disclose your personal data to third parties, such as:

• Service providers: for example, payment processors, couriers, customer service providers, hosting, and analytics companies.
• Commercial and marketing partners: for promotional purposes.
• Legal authorities: if required to comply with legal obligations or to defend our rights.
  

Your data may be communicated to third parties duly appointed as Data Processors, particularly to:

• Facebook Connect: Advertising service, Ad targeting, Analytics/Measurement, Content personalization;
• Facebook: Advertising service, Ad targeting, Content personalization;
• Google Analytics: Ad targeting, Analytics/Measurement, Optimization;
• Google Tag Manager: Analytics/Measurement, Content personalization, Optimization;
• YouTube: Advertising service, Ad targeting, Analytics/Measurement, Content personalization, Optimization;
• In case of purchase: Seller responsible for the transaction; Couriers and logistics companies.

6. Data Security
We implement appropriate technical and organizational measures to protect your data. However, no data transmission system over the Internet is entirely secure. We recommend that you do not send sensitive data through unsecured channels.

6.1 Use of hCaptcha for Security Verification

To protect our site from automated abuse and improve security, we use the hCaptcha service, operated by Intuition Machines, Inc.
This service collects and processes certain personal data, such as your IP address and other information about user behavior during interaction with the CAPTCHA, to determine if the user is human. The data collected by hCaptcha may be transferred to the United States and processed in accordance with hCaptcha’s privacy policy, which you can read here.

The use of hCaptcha is based on our legitimate interest in protecting our website from fraudulent and automated activities. If you would like more information on how your data is processed, you can review hCaptcha’s privacy policy or contact us.

7. International Data Transfers
Your data may be transferred and processed in countries outside the European Union. In such cases, we will implement appropriate measures, such as the European Commission’s Standard Contractual Clauses, to ensure that your data is adequately protected.

8. Third-Party Websites
Our Site may contain links to other websites that we do not control. We are not responsible for the privacy practices of these websites, and we encourage you to read their privacy policies.

9. Children's Data
Our services are not intended for children under the age of 18. We do not knowingly collect personal data from children. If we discover that we have collected data from a child, we will delete it.

10. Contact
If you have any questions regarding our privacy policy or wish to exercise any of your rights, you can contact us at the following details:

Phone: +48 883552020
Email: privacy@palmares.store
Postal Address: Palmares di Marco Tana, ul. Bergamotki 3/102, 02-765 Warsaw, Poland

11. Complaints
If you believe that we have not processed your personal data correctly, you have the right to lodge a complaint with the data protection authority in your country of residence or with the Personal Data Protection Office in Poland.